Our first job was running a repair on a malfunctioning electric heat pump.
For months, my supervisor had been grooming me to take over his position as he was transitioning to another commercial air conditioning company. I had been a junior cooling expert for three and a half years and worked with many professionals in the air conditioning company. My supervisor is beneficial and has an admirable grasp of the ever-evolving heating technology. He taught me a lot about HVAC systems. There is a phrase he would always say, “care for the devices, and they will care for you.” When advising customers on the importance of regular heating maintenance and quality AC service, the term made so much sense. It was a joy working with my supervisor. Before the air conditioning professional left, the boss announced that I would be taking over at the meeting. Part of my job description involved managing the air conditioning technician team. They were a team of seven. I had never handled a group in my career, but there is always a first for everything. Before he left, my supervisor had taken me through months of training on managing a team, the common challenges, and how to solve them. When the team put under me, I took them through my expectations, and we planned to work together to provide quality and efficient home services to our customers. Our first job was running a repair on a malfunctioning electric heat pump. I delegated jobs to the team, and they examined the ductwork, replaced the AC filter, and got a new digital thermostat within record time. The homeowner had severe dust allergies, so we recommended a HEPA filter to help improve the air quality. The a/c setup was back to optimum working conditions.