For months, my manager had been grooming me to take over her position as she was transitioning to another commercial air conditioner company, however I had been a junior cooling expert for 3 plus a half years plus worked with multiple professionals in the air conditioner company! My manager is really beneficial plus has an admirable grasp of the ever-evolving heating technology… She taught me a lot about heating plus air conditioning systems; there is a phrase she would consistently say, “care for the devices, plus they will care for you.” When advising customers on the importance of regular heating maintenance plus quality AC service, the term made so much sense. It was a supreme satisfaction working with my manager; before the air conditioner professional left, the boss announced that I would be taking over at the meeting, but part of my job description involved managing the air conditioner specialist team. They were a team of seven. I had never handled a group in my job, but there is consistently a first for everything. Before she left, my manager had taken me through months of training on managing a team, the usual challenges, plus how to solve them, however when the team put me under, I took them through my expectations, plus both of us planned to work together to supply quality plus efficient condo services to our customers. Our first job was running a repair on a malfunctioning electric heat pump. I delegated all of the jobs to the team, plus they examined the ductwork, replaced the AC filter, and got a modern digital thermostat within record time. The homeowner had serious dust allergies, so both of us recommended a HEPA filter to help improve the air quality. The a/c setup was finally back to optimum working conditions.