I work in the heat in addition to business as our own boss. Some call myself and others an independent heating in addition to air conditioner business; One thing I pride myself in is admitting when I make a mistake. And when I do, I more than make up for it to the customer. After all I am only human, however unless you go the extra mile to make up for an error, the client will not understand that fact. This is why when I mess up I offer some kind of free heating in addition to air conditioner services. The last time I messed up on something with a thermostat upgrade in someone’s home, I fixed what I messed up in addition to then gave them 2 free heating in addition to air conditioner plan tune ups in addition to check ups. That made them happy. I usually charge a single hundred dollars per tune up. So that was a several hundred dollar value for free just for myself and others messing up something. I did not have to do that. But I knew if I did not offer something of value in Heating, Ventilation, in addition to A/C home services that I would lose that client. And if you start doing that, word gets around in addition to before you know it you have a ton of poor things said about you, in addition to then you end up going out of business. That was not going to happen to me! I pride myself too much in working as an independent heating in addition to air conditioner specialist in addition to I will do whatever it takes to keep people happy, no matter what the cost.