After telling her it would only be another multiple minutes, she said she would make fresh coffee
Normally, I am not paranoid about our customers. I am used to having customers watch myself and others work, people love enjoying their Heating and Air Conditioning specialists. Some want to watch because they are afraid you are going to steal something, or deliberately split something to add to the bill. Some people want to watch because they just appreciate enjoying you work. When I was working last week, I could not figure out why she was coming into the basement so often. I heard her hesitate when she went by the furnace room, so I assumed she was peeking in to make sure I was absolutely working. Every several minutes, she was walking down the stairs. I upset she may think I was doing something wrong, so the last time she came downstairs, I popped out of the furnace room. I realized her laundry room was at the other end of the basement. She apologized if she was bothering me, and I said it was fine. I told her I may have been taking too long and apologized to her. She said I was fine, although she was going to ask if I wanted coffee. She decided not to bother me. After telling her it would only be another multiple minutes, she said she would make fresh coffee. While explaining what I had done to the furnace and going over the bill with her, she was pouring coffee. Every one of us had a delightful conversation when she started talking about her partner, and how she was an Heating and Air Conditioning specialist, before she got damaged. She was now convalescing in a nursing home, although she did all her laundry at home.